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Contact us with any questions or concerns you might have.
Frequently Asked Questions
We accept all forms of payment from credit and debit cards, and from bank accounts.
Our data is protected by 256-bit encryption.
We don't hold the funds. We facilitate the transfer of the money to an FDIC-insured account.
At this time, the only way to remove bank and other payment information is to delete it. Simply go to the Plan page, click on "Change Payment," and you will be directed to payment settings. From there, you can add, edit, or delete your information. You cannot delete payment information if it is the only form of payment. If you want to delete a payment form, you can submit a request by contacting us, and we can delete it on your behalf.
You can contact our support staff to work out a solution. Keep in mind there is a charge to cover operation costs in the event a cancellation is deemed necessary. Refunds may be requested for reasons such as unauthorized purchases, fraud, item misrepresentation, or item availability. In the case of unintended purchases, we offer the option to transfer funds to another item you are interested in. When a plan is completed, communication is directly with the retailer, and any further issues must be addressed with them.
Contact us immediately if you suspect fraudulent activity. We strive to ensure each plan is authentic. If a plan is determined to be fraudulent, it will be canceled, and your money will be refunded. Please reach out to us via the link at the top of the page to dispute any fraudulent charges.
Listings
At this time, you can only plan for one item. We may allow for multiple plans in the future.
The items listed on this service have been verified to be authentic. You can visit the retailer’s listing page to verify authenticity or contact the seller directly.